Welcome to Bulat Visual. By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

For individual client projects, a separate proposal, statement of work, or project agreement (“Project Agreement”) may contain additional terms specific to that project. If there is a conflict between these Terms and a Project Agreement, the Project Agreement will control for that specific project.

1. Acceptance and Changes to Terms

By using our website, submitting a project inquiry, or engaging our services, you agree to comply with these Terms and all applicable laws.

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements. Changes will be posted on this page with an updated effective date.

Any changes will apply to future use of the website and future projects unless otherwise agreed in writing or required by applicable law.

2. Use of Services & Permitted Use

You agree to use our website and services only for lawful purposes.

You may not:

• Use our website in violation of applicable laws or regulations.

• Use our contact forms to transmit unlawful, fraudulent, malicious, or harmful content.

• Attempt to gain unauthorized access to our systems, networks, or website security.

• Interfere with or disrupt the operation or security of our website.

• Introduce malware, malicious code, or other harmful material.

We do not require users to create personal accounts or profiles to access this website.

3. Services Provided

Bulat Visual provides motion design, animation, explainer videos, product videos, and related creative services, primarily for B2B SaaS and software companies.

The specific scope, deliverables, timeline, milestones, revision rounds, pricing, payment schedule, and other project requirements will be outlined in the applicable Project Agreement or commercial proposal.

4. Intellectual Property

Our Content

All content on this website, including text, graphics, branding, logos, videos, animations, showreels, and other materials, is owned by Bulat Visual or our licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

Client Content

You retain ownership of any materials, trademarks, brand assets, style guides, product information, scripts, designs, and other intellectual property you provide to us for project production (“Client Content”).

By providing Client Content, you grant Bulat Visual a limited, non-exclusive license to use, reproduce, modify, and process that material solely as reasonably necessary to provide the agreed services.

You represent that you have the necessary rights and permissions to provide the Client Content and authorize its use for the project.

Final Deliverables

Ownership and commercial rights relating to final video deliverables will be determined by the applicable Project Agreement.

Unless otherwise agreed in writing, upon full payment the client receives the commercial rights to the final video deliverable as specified in the Project Agreement.

The transfer of rights to a final video does not automatically transfer ownership of underlying production files, working files, templates, third-party assets, or other materials unless expressly stated in the Project Agreement.

Source Files

For Pro and Enterprise packages, organized Adobe After Effects (.AEP) source files may be provided as part of the agreed deliverables.

Source files are provided only where specifically included in the applicable package or Project Agreement.

Third-Party Assets

Projects may include third-party materials such as music, stock footage, fonts, plugins, voiceover recordings, or other licensed assets.

Such materials may be subject to separate license terms and may not be transferable to the client.

Where applicable, the use of third-party materials remains subject to the terms of the relevant license.

5. Portfolio Rights

Unless otherwise agreed in writing, Bulat Visual may showcase completed and publicly released client work in its professional portfolio, website, showreel, social media, presentations, or other promotional materials for the purpose of demonstrating its work.

We will not knowingly publish confidential or unreleased client information where the applicable Project Agreement prohibits such disclosure.

If a client requires a project to remain confidential or not to be publicly displayed, this should be agreed in writing.

6. Payment Terms

Project fees, payment milestones, payment methods, and any applicable refund or cancellation terms will be specified in the applicable Project Agreement.

Unless otherwise agreed in writing, our standard payment structure is:

• 50% upfront to reserve the production slot and begin the project.

• 50% upon final approval and before delivery of the final files.

Payments for completed production stages or work already performed are generally non-refundable, subject to the applicable Project Agreement and mandatory rights under applicable law.

Late payments may result in the suspension or postponement of production and delivery.

Additional work outside the agreed scope may require separate payment.

7. Project Timelines and Client Responsibilities

Project timelines depend on the agreed scope and the timely participation of the client.

The client is responsible for providing required materials, information, approvals, and feedback within the agreed timeframes.

Delays caused by late feedback, missing materials, delayed approvals, changes in requirements, or other client-controlled circumstances may affect the project schedule.

We make reasonable professional efforts to meet agreed deadlines and will communicate promptly if circumstances arise that may affect the schedule.

8. Revisions and Changes to Scope

The number of included revision rounds will be specified in the applicable Project Agreement.

Feedback and revisions are structured around agreed production stages.

Requests that materially change the approved concept, script, storyboard, design direction, animation approach, deliverables, or other agreed scope may be treated as additional work.

Additional revisions or work outside the agreed scope may incur additional fees and may affect the project timeline.

9. Client Approval

The client is responsible for reviewing and approving project materials at the agreed stages.

Once a stage or final deliverable has been approved, subsequent changes resulting from a change in preference or previously undisclosed requirements may be treated as additional work.

The client is responsible for ensuring that Client Content, product information, claims, trademarks, and other materials supplied by the client are accurate and authorized for use.

10. Confidentiality

Both parties agree to keep confidential any proprietary business information, unreleased product information, script ideas, technical information, or sensitive assets disclosed during the engagement.

Confidential information may be disclosed where required by law or where reasonably necessary to provide the agreed services through appropriate service providers subject to confidentiality obligations.

Confidentiality obligations do not apply to information that is publicly available through no breach of these Terms, was already lawfully known, or was independently developed without use of confidential information.

11. Warranties and Disclaimers

We will perform agreed motion design and video production services with reasonable professional skill and care.

Except as expressly provided in a Project Agreement, our website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available or uninterrupted.

• The website will be completely error-free.

• Every website feature will work on every device or browser.

• A video or other creative work will generate specific business results, sales, conversions, revenue, or other commercial outcomes.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Bulat Visual shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill arising out of or related to the website or our services.

To the maximum extent permitted by applicable law, our total liability for any claim arising out of or relating to a specific project shall not exceed the total amount actually paid to Bulat Visual for that specific project.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

13. Events Beyond Our Reasonable Control

We will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control.

These circumstances may include significant technical failures, internet or infrastructure outages, natural disasters, governmental actions, war, widespread service disruptions, or other events that could not reasonably have been prevented or anticipated.

Where such circumstances occur, we will make reasonable efforts to notify the affected client and resume performance as soon as reasonably practical.

14. Suspension or Termination

Either party may terminate a project in accordance with the applicable Project Agreement.

If a project is terminated, the client remains responsible for payment for work completed and other non-cancellable commitments incurred before termination, subject to the applicable Project Agreement and applicable law.

We may suspend services where payments are overdue, required information or approvals have not been provided, or continued work would create a legal, security, or other material risk.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, and services.

These third-party services operate independently and may have their own terms, privacy policies, and licensing conditions.

Bulat Visual is not responsible for the availability, content, security, or practices of third-party websites or services that we do not control.

16. Governing Law and Dispute Resolution

The applicable governing law, jurisdiction, and dispute-resolution process for a specific client project may be specified in the applicable Project Agreement.

Unless otherwise specified in writing, the parties agree to first attempt to resolve disputes through good-faith communication and negotiation.

If a dispute cannot be resolved through good-faith negotiation, either party may pursue remedies available under applicable law.

Nothing in these Terms prevents either party from seeking urgent legal relief where permitted by law.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

The remaining provisions will continue in full force and effect.

18. No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

19. Entire Agreement

For a specific project, the applicable Project Agreement, these Terms, and any other documents expressly incorporated into that agreement constitute the agreement between the parties concerning that project.

If a Project Agreement contains terms that differ from these Terms, the Project Agreement will control for that specific project.

20. Contact Us

If you have any questions about these Terms of Service or our services, please contact us:

Bulat Visual
Email: hello@bulatvisual.com

Website: bulatvisual.com